Warranty & Repairs

Troubleshooting


Online Support

Get the support you need from the convenience of your computer.

Get online support


In-store support

Visit your nearest Product Care Centre.

Find a Product Care Centre


Not finding the help you need?

Contact us

Repairing your phone


Need information about repairing your TELUS device?

Learn more about repairs


Check repair status

View the status of your repair now.


What is my repair number?

Visit the repair status portal

Premium warranty options


Our device protection plan

Gives you peace of mind for only a few dollars a month.

Learn more


AppleCare+

iPhone warranty and service

Get information about servicing your iPhone and warranty details.

Learn more about
iPhones and AppleCare+

Make changes to your phone

Log in to your account to make changes to your existing phone.