Warranty & Repairs


Online Support

Get the support you need from the convenience of your computer.

Get online support

In-store support

Visit your nearest Product Care Centre.

Find a Product Care Centre

Not finding the help you need?

Contact us

Repairing your phone

Need information about repairing your TELUS device?

Learn more about repairs

Check repair status

View the status of your repair now.

What is my repair number?

Visit the repair status portal

Premium warranty options

Our device protection plan

Gives you peace of mind for only a few dollars a month.

Learn more


iPhone warranty and service

Get information about servicing your iPhone and warranty details.

Learn more about
iPhones and AppleCare+

Make changes to your phone

Log in to your account to make changes to your existing phone.