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Switching to a monthly plan

We are committed to helping you get the best value. Depending on your usage, you may want to consider switching to one of our monthly rate plans*. It could mean more options and lower costs for you. You may be best suited for a monthly rate plan if you:

  • Use more than 100 minutes per month
  • Make more than 2 calls per day
  • If you plan to use your phone while traveling in Canada and the US
  • Are interested in a Smartphone

Benefits of a monthly rate plan

Here's how you may benefit from our selection of monthly plans:

Affordable plans Starting at $35/month, a monthly plan might cost you less than what you're currently spending on your prepaid service each month.**
Customized Choices Depending on your calling preferences - to the same numbers or evening/weekend - you can select a monthly rate plan that will provide you further savings.
Flexibility Change your rate plan to best suit your calling patterns, with two complimentary rate plan changes each year.
New phone at a great price Sign up and get a cool, new phone, starting as low as $0***. Already have a cool phone? Get a credit towards your new monthly service agreement.
Convenience Never worry about your phone running out of minutes or needing to top up.
Keep your number We will move your same phone number over to the monthly service.
Keep your features Your voice mail and Call Display will carry over at no extra cost to your new plan.
Get a credit for your prepaid balance Get a credit for your prepaid balance transferred to your monthly plan account as a credit that appears on your first invoice.

Move to a monthly plan

To speak with a representative who can help you select a monthly rate plan or answer any questions you may have simply:

  • Call us at 1-866-558-2273 or *611 from your TELUS prepaid phone. It's a free call.


  • Visit a TELUS store or authorized dealer. Find a store.

*A standard credit check will apply to move to a monthly rate plan. Credit options may be available if a deposit is required.
*** On a 2 year term agreement.
Call Display will be carried for the length of your term commitment, or 3 months with no term contract.

Make changes to your phone

Log in to your account to make changes to your existing phone.