Enjoy the flexibility and cost of managing your account 24/7 by calling #123 from your TELUS Prepaid phone or by logging in to your online TELUS account.
Here is what you can do free of charge:
|Dial #123 from your TELUS Prepaid phone||Login to your Online Account|
|Add or change features|
|Top-up (with a top-up card or credit card)|
|Top-up (with a debit card)|
|Register credit card|
|Set up automatic top-ups|
|Review transaction history|
|Change your PIN|
|Change your phone number|
|Update your address|
Maintaining a balance in your account ensures that you:
If your balance is zero for 90 days, your account will be deactivated and you will lose your phone number. To re-activate your account, you would need to purchase wireless top-up cards and activate it online.
If your prepaid account has a zero balance, you will be unable to use some services such as Voice Mail 10, text messaging, picture messaging, web browsing, email, and the ability to download games, ringtones or images.