Support: Email

What you need to know

  • Your rate plan must include data or a Data Add-on. Use our Data Calculator to estimate your email usage and choose the appropriate rate plan.
  • You can send and receive email while connected to a Wi-Fi network if your mobile device is Wi-Fi-capable.
  • Travel charges apply for data use outside Canada.

Popular Email Service Providers

The server settings below are intended for use while connected to a TELUS mobile or home Internet network.

If your mobile device is connected to a non-TELUS Wi-Fi network, you may need to use the outgoing (SMTP) email server settings of your Wi-Fi Internet Service Provider (ISP), instead of smtp.telus.net.

Email Service Provider Mail Server (POP/IMAP) Incoming Server Settings Outgoing Server Settings
telus.net POP3 or IMAP Incoming Server Name: pop.telus.net or imap.telus.net
Port: 110 (POP) or 143 (IMAP)
Use Authentication: Yes
Use SSL: No
Outgoing Server Name: smtp.telus.net
Port: 1025
Use Authentication: Yes
Use SSL: No
aol.com  IMAP Incoming Server Name: imap.aol.com
Port: 143
Use Authentication: Yes
Use SSL: No
Outgoing Server Name: smtp.aol.com
Port: 587
Use Authentication: Yes
Use SSL: No
cogeco.ca POP3 Incoming Server Name: pop.cogeco.ca
Port: 110
Use Authentication: Yes
Use SSL: No
Outgoing Server Name: smtp.telus.net
Port: 25
Use Authentication: No
Use SSL: No
gmail.com POP3 Incoming Server Name: pop.gmail.com
Port: 995
Use Authentication: Yes
Use SSL: Yes
Outgoing Server Name: smtp.gmail.com
Port: 587
Use Authentication: Yes
Use SSL: Yes (SSL Port 465)
lycos.com POP3 Incoming Server Name: pop.mail.lycos.com
Port: 110
NOTE: Mobile access is only available for premium Lycos accounts.
Outgoing Server Name: smtp.mail.lycos.com or smtp.telus.net
Port: 25
Use Authentication: No
Use SSL: No
mail.com IMAP Incoming Server Name: imap.mail.com
Port: 993
Use Authentication: Yes
Use SSL: Yes
Outgoing Server Name: smtp.mail.com
Port: 465
Use Authentication: Yes
Use SSL: Yes
netscape.com POP3 Incoming Server Name: mail.netscape.ca
Port: 110
Use Authentication: Yes
Use SSL: No
 
Outgoing Server Name: mail.netscape.ca
Port: 587
Use Authentication: Yes
 
rogers.com POP3 Incoming Server Name: pop.broadband.rogers.com
Port: 110
Use Authentication: Yes
Use SSL: No
Outgoing Server Name: smtp.broadband.rogers.com
Port: 587
Use Authentication: Yes
Use SSL: No
shaw.ca POP3 Incoming Server Name: pop.shaw.ca
Port: 110
Username: Your Shaw email address without @shaw.ca
Use Authentication: Yes
Use SSL: No
Outgoing Server Name: smtp.telus.net
Port: 25
Use Authentication: No
Use SSL: No
sympatico.ca POP3 Incoming Server Name: pophm.sympatico.ca
Port: 995
Use Authentication: Yes
Use SSL: Yes
Outgoing Server Name: smtphm.sympatico.ca
Port: 587
Use Authentication: Yes
Use SSL: Optional Yes
videotron.ca  POP3 Incoming Server Name: pop.videotron.ca
Port: 110
Use Authentication: Yes
Use SSL: No
Outgoing Server Name: smtp.telus.net
Port: 25
Use Authentication: No
Use SSL: No
yahoo.com POP3 Incoming Server Name: pop.mail.yahoo.com
Port: 995
Use Authentication: Yes
Use SSL: Yes
Outgoing Server Name: smtp.mail.yahoo.com
Port: 465
Use Authentication: No
Use SSL: No

 

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