Support: BlackBerry® Z10 4G LTE

Online Learning Centre

Welcome to your Online Learning Centre for personalized device support. Learn how to get the most out of your mobile device and troubleshoot common problems.

Guides

Guides Learn more about your BlackBerry® Z10 4G LTE with these helpful guides.

Getting started and how to...

How to Customize your BlackBerry® Z10 4G LTE with personalized settings, contacts, ringtones, and images. Plus, learn new tips and tricks.
More getting started tutorials and how to(s)...

Troubleshooting

Troubleshooting Step-by-step instructions for troubleshooting your BlackBerry® Z10 4G LTE.
More troubleshooting...

 

Notifications and updates: BlackBerry® Z10 4G LTE

Keep your BlackBerry® running efficiently by using the latest available software.

On January 28, 2014, a new software is available for the BlackBerry® Z10 4G LTE.

The release of BlackBerry software v 10.2.1.537 provides the following benefits and enhancements for your BlackBerry:

  • Battery Life - New battery percentage indicators and power monitoring options help users optimize power consumption to deliver the best possible performances.
  • Blackberry Priority Hub - Keeps all your messages and upcoming events in one place for easy access so you don’t need to open multiple apps. With a simple pinch, see only messages that are priority.
  • Call Management with Reply Now - Reply Now offers a way to send a response to incoming calls when you are too busy to answer. Reply with a standard response or one you create.
  • Instant Previews of BBM,Text and E-Mail from any app - Preview incoming messages and respond to all your BBM and text conversations instantly in any app.
  • Lock Screen Notification - View the sender and subject of your latest email, SMS, or BBM from the lock screen.
  • Cost Management - New options allow users to better stay in control of roaming charges and optimize data usage.

Learn more and upgrade your BlackBerry software

Device repair

Learn how to get your device repaired


Contact us

Ways to contact us

Need a new phone?

Make changes to your phone

Log in to your account to make changes to your existing phone.