We've changed the way we measure and charge pay-per-use data usage on mobile phones. New pay-per-use data charges will be measured consistently in kilobytes (KB), regardless of the type of phone you have.
This change may or may not affect you, depending on whether or not you have a data package or data rate plan.
If you have a plan such as Package 20 or Unlimited Web browsing , you will not be affected by the change. However, if you change your data rate plan or remove your data package from your existing plan, the new pay-per-use rating model will apply after May 16, 2010.
Beginning May 16, 2010, data usage charges are based on volume of data used, rather than the previous 10¢ per Web page. The new charges will be:
The chart below provides sample estimates on data for your reference. Please note that these figures are specific to the activity listed below.
The Average data per activity is an
and does not reflect the exact amount of data used per activity.
Log in to your TELUS account to accurately track your data usage.
|Activity||Average data per activity||Sample description|
|Web pages||100 KB per page||Facebook™, eBay™|
|4 KB||Text only (no attachments)|
|Email with small attachment||40 KB||Smaller Word® documents, Excel® spreadsheets; PowerPoint® presentations|
|Email with large attachment||500 KB||Larger Word® documents; Excel® spreadsheets; PowerPoint® presentations|
|Email with graphic attachment||1 MB||Average quality picture|
|Music download||5 MB||4-minute song|
|Streaming audio||1 MB per minute||Internet radio|
|Streaming video||1 MB per minute||YouTube™|
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