Clear and Simple Device Upgrades

Clear and Simple Device Upgrades: Small business clients - Before May 15, 2011

If you wish to upgrade your mobile device part way through your contract, simply pay the simply pay the Early Device Upgrade fee and get a new device at full discount. This fee is calculated based on the discount you originally received when your contract began, and the number of months remaining on your contract. The longer you wait, the lower your fee.

NOTE: The Early Device Upgrade fee may be waived if you are at or near the end of your contract.

Early Device Upgrade fee

The Early Device Upgrade fee is determined based on two factors.

  • Number of months remaining on your current contract.
  • The type of device you currently have.

See the table below for pricing.

Your current device is a.. Early device upgrade fee (Paid on your next bill)
Voice or Feature Phone $5.00 x number of months remaining in contract
Smartphone or Feature phone – with minimum data commitment $10.00 x number of months remaining in contract
Premium Device $15.00 x number of months remaining in contract

 

Examples Early device upgrade fee New device cost Total Cost
Pat has an LG Keybo and wants to upgrade to an HTC Desire. He has 15 months left on his contract. What does Pat pay to upgrade? 15 months x $5.00 = $75.00 HTC Desire 3 year price: $79.99 $154.99
Jamie has a BlackBerry Storm 9530 and wants to upgrade to a BlackBerry Torch 9800. He has 10 months left on his contract. What does Jamie pay to upgrade? 10 months x $10.00 = $100.00 BlackBerry Torch 9800 3 year price: $149.99 $249.99
Lucia has an Apple iPhone 3G 8GB and wants to upgrade to an Apple iPhone 4G 32GB. She has 12 months left on her contract. What does Lucia pay to upgrade? 12 months x $15.00 = $180.00 Apple iPhone 4G 32GB 3 year price: $269.00 $449.00

 

How to upgrade your mobile device

You can use one of the following methods to replace or upgrade your current device.

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Contact us

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Make changes to your phone

Log in to your account to make changes to your existing phone.