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I can't place or recieve calls

There could be a number of reasons why you can’t place or receive calls. To resolve the issue, try the following.

Check signal strength

The signal strength may be low.

  1. Make sure you have at least two bars of signal strength with 3G in the network indicator.
  2. If you have low signal strength, move to a location with better coverage. Concrete and steel buildings may be hindering reception, especially in elevators and underground locations like basements, subways, and tunnels.
 

I need more help resolving my problem.

Proceed to "Check coverage maps"
 

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